Legal / Privacy Policy
 

Privacy policy

The publisher of the Site is the company Vegalia, SAS registered with the RCS of Manosque under the number 835 097 536. Its registered office is located at the following address : 66 avenue marcel cachin 04220 SAINTE-TULLE Martin Paulin acts as director of the company. The hosting of the site is provided by the company o2switch whose registered office is located at 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France. Telephone number : +33 4 44 44 60 40
We attach as much importance to the relationship with our customers as to transparency and honesty about our mode of operation. That is why we wanted to share with you our Terms of Use including our privacy policy in order to notify you of the information we collect, how we use it, to whom we can transmit it and how to access, modify or delete it from our system. We treat all your personal information (« Personal Information ») as confidential (subject to what is provided for in these Terms of Use). They are stored on a secure server and we respect the legislation relating to data protection and consumers.
These Terms of Use (which include our privacy policy) apply without restriction or reservation to all the services offered by the company Vegalia on its website www.vegalia.fr . They constitute, together with our General Conditions of Sale, the entire agreement concluded between the Company and the user of the Site (hereinafter « the User »). These Terms of Use are accessible at any time on the Site and will prevail over any other version or any other contradictory document (with the exception of the General Conditions of Sale). Our Site is regularly updated, and we may therefore modify its content at any time. If necessary, we reserve the right to interrupt access to our Site, or even to close it for an indefinite period. However, we are not bound by any obligation to update and we decline all responsibility if certain information is no longer up to date. Use of our Site constitutes acceptance of these Terms of Use. Access to certain parts of the Site may be reserved for Users who have already created an account. It is therefore your responsibility to take all the necessary measures to be able to access our entire Site, and to ensure that all people accessing our Site via your internet connection (or your credentials) have read these Terms of Use.
In order to be able to order products on our Site, any User must create an account by providing the required information in the electronic form created for this purpose. The User declares that the personal information indicated during his registration is complete, accurate and allows him to be identified in a precise way. Any personal information that would be fanciful and / or slanderous is likely to lead to the closure of the User’s account and the cancellation of his order, at our discretion. When creating his account, the User chooses a login and a password, which he agrees to keep confidential. This account will be accessible at any time by the User using his credentials (subject to any unavailability of the Site for any reason whatsoever). We reserve, however, the right to limit, suspend or terminate the accounts of Users whose actions would be contrary to our Terms of Use or General Conditions of Sale or would affect the security of transactions or other Users. The User is responsible for all actions performed on our Site using his username and password. Any User registered on the Site will be engaged for any order placed with his identifiers, subject to the right of withdrawal (as provided in the General Conditions of Sale).
All the content of the present on the site www.vegalia.fr , including, without limitation, graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting are the exclusive property of the company with the exception of brands, logos or content belonging to other partner companies or authors. Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these various elements is strictly prohibited without the express written consent of Vegalia. This representation or reproduction, by any process whatsoever, constitutes an infringement punishable by articles L.335-2 and following of the Intellectual Property Code. Failure to comply with this prohibition constitutes an infringement that may incur the civil and criminal liability of the counterfeiter. In addition, the owners of the copied Content could take legal action against you.
1. Information collected During your navigation on our Site and in order to provide you with the best possible service, we may need to collect several types of information, and in particular :
  • when placing an order or creating your User account: your name, contact information (address, email address, telephone number) and credit card information.
  • when placing an order: the delivery address(es) you entered, the login and password associated with your account and the history of your product selection and your actions on our Site.
  • when you request information, send an email to our customer service, subscribe to our newsletter or any other service, enter a contest, vote for a product or post reviews: your name, contact information and other information such as your age, interests and product preferences.
  • during any visit to the Site: your Internet location (IP address, domain name such as .fr or .com, originating url), the browser you are using, the country and telephone prefix of your computer, the pages of our Site you have visited during your visit, the advertisements you have clicked on and any searches you have performed.
  • We may collect this information even if you do not have a user account with us.
  • Finally, we may obtain customer lists from third parties in order to invite new people to share the veglia.com experience.
  • However, these lists only include people who have consented to receive promotional emails. In any case, all our emails include an unsubscribe option.
Finally, we inform you that our Site is monitored and that we are required to record any information about your visit to our Site that could help us improve the quality of the services we offer.   2. Use of the information collected Don’t like receiving spam? That’s good, we don’t like to send them. That is why we promise to use your Personal Information only for the improvement of our services. For example, we will not unnecessarily share your information with unrelated third parties. For example, we may use information collected from:
  • the processing of your orders,
  • the improvement of our Site,
  • the management of a contest, a promotion, a survey or other options of our Site,
  • improving our customer service,
  • improving your browsing experience,
  • sending periodic emails or information about our offers and products,
  • the improvement of our advertising.
By visiting Vegalia.fr, you agree to be contacted by our services for any of the reasons specified above whether by telephone, e-mail or mail. You confirm that you will not consider the use of your Confidential Information as a violation of your rights as provided by the French regulations.
When you create your user account, or when you place an order, we record information about you intended for our company Vegalia EURL, responsible for processing, in order to carry out all operations relating to our commercial relationship, namely the creation of your account, the methods of payment, delivery, management of complaints and after-sales service, to provide you with the services to which you subscribe and to send you Vegalia offers.
We are not responsible for the accuracy of the information on our Site, including any comments or content posted on our Site by third parties. Our site may contain links to other sites and resources belonging to third parties; these links are provided for informational purposes only. We do not control the content of these sites or resources and we accept no responsibility for their content or for any loss or damage that may result from their use. To the extent permitted by law, the Company hereby expressly excludes:
  • all conditions, warranties and other terms that may otherwise be required of us by law (except as provided in these Terms of Use or in our Terms and Conditions of Sale);
  • any liability for direct, indirect or consequential loss or damage suffered by any User in connection with our Site or its use, inability to use it, or the consequences of the use of our Site,
  • any websites linked to it and any information published on our Site, including but not limited to any :
    • loss of business;
    • loss of sales, profits, revenues or anticipated savings; –
    • loss of contracts or customers
    • loss of contracts or customers;
    • loss of data;
    • loss of management or administrative time; and any other loss or damage whatsoever, however caused and whether arising in tort (including negligence), breach of contract or otherwise, even if foreseeable.
We also decline any responsibility in case of disruptions of the Site, computer errors or on the Site, sending emails to a wrong address or any other malfunction or interruption that would be linked to the Internet.
These Terms of Use are subject to French law.
If you have any questions about our Terms of Use or our privacy policy, we invite you to contact us at the following email address [email protected]
 

Privacy policy

The publisher of the Site is the company Vegalia, SAS registered with the RCS of Manosque under the number 835 097 536. Its registered office is located at the following address : 66 avenue marcel cachin 04220 SAINTE-TULLE Martin Paulin acts as director of the company. The hosting of the site is provided by the company o2switch whose registered office is located at 222 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France. Telephone number : +33 4 44 44 60 40
We attach as much importance to the relationship with our customers as to transparency and honesty about our mode of operation. That is why we wanted to share with you our Terms of Use including our privacy policy in order to notify you of the information we collect, how we use it, to whom we can transmit it and how to access, modify or delete it from our system. We treat all your personal information (« Personal Information ») as confidential (subject to what is provided for in these Terms of Use). They are stored on a secure server and we respect the legislation relating to data protection and consumers.
These Terms of Use (which include our privacy policy) apply without restriction or reservation to all the services offered by the company Vegalia on its website www.vegalia.fr . They constitute, together with our General Conditions of Sale, the entire agreement concluded between the Company and the user of the Site (hereinafter « the User »). These Terms of Use are accessible at any time on the Site and will prevail over any other version or any other contradictory document (with the exception of the General Conditions of Sale). Our Site is regularly updated, and we may therefore modify its content at any time. If necessary, we reserve the right to interrupt access to our Site, or even to close it for an indefinite period. However, we are not bound by any obligation to update and we decline all responsibility if certain information is no longer up to date. Use of our Site constitutes acceptance of these Terms of Use. Access to certain parts of the Site may be reserved for Users who have already created an account. It is therefore your responsibility to take all the necessary measures to be able to access our entire Site, and to ensure that all people accessing our Site via your internet connection (or your credentials) have read these Terms of Use.
In order to be able to order products on our Site, any User must create an account by providing the required information in the electronic form created for this purpose. The User declares that the personal information indicated during his registration is complete, accurate and allows him to be identified in a precise way. Any personal information that would be fanciful and / or slanderous is likely to lead to the closure of the User’s account and the cancellation of his order, at our discretion. When creating his account, the User chooses a login and a password, which he agrees to keep confidential. This account will be accessible at any time by the User using his credentials (subject to any unavailability of the Site for any reason whatsoever). We reserve, however, the right to limit, suspend or terminate the accounts of Users whose actions would be contrary to our Terms of Use or General Conditions of Sale or would affect the security of transactions or other Users. The User is responsible for all actions performed on our Site using his username and password. Any User registered on the Site will be engaged for any order placed with his identifiers, subject to the right of withdrawal (as provided in the General Conditions of Sale).
All the content of the present on the site www.vegalia.fr , including, without limitation, graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting are the exclusive property of the company with the exception of brands, logos or content belonging to other partner companies or authors. Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these various elements is strictly prohibited without the express written consent of Vegalia. This representation or reproduction, by any process whatsoever, constitutes an infringement punishable by articles L.335-2 and following of the Intellectual Property Code. Failure to comply with this prohibition constitutes an infringement that may incur the civil and criminal liability of the counterfeiter. In addition, the owners of the copied Content could take legal action against you.
1. Information collected During your navigation on our Site and in order to provide you with the best possible service, we may need to collect several types of information, and in particular :
  • when placing an order or creating your User account: your name, contact information (address, email address, telephone number) and credit card information.
  • when placing an order: the delivery address(es) you entered, the login and password associated with your account and the history of your product selection and your actions on our Site.
  • when you request information, send an email to our customer service, subscribe to our newsletter or any other service, enter a contest, vote for a product or post reviews: your name, contact information and other information such as your age, interests and product preferences.
  • during any visit to the Site: your Internet location (IP address, domain name such as .fr or .com, originating url), the browser you are using, the country and telephone prefix of your computer, the pages of our Site you have visited during your visit, the advertisements you have clicked on and any searches you have performed.
  • We may collect this information even if you do not have a user account with us.
  • Finally, we may obtain customer lists from third parties in order to invite new people to share the veglia.com experience.
  • However, these lists only include people who have consented to receive promotional emails. In any case, all our emails include an unsubscribe option.
Finally, we inform you that our Site is monitored and that we are required to record any information about your visit to our Site that could help us improve the quality of the services we offer.   2. Use of the information collected Don’t like receiving spam? That’s good, we don’t like to send them. That is why we promise to use your Personal Information only for the improvement of our services. For example, we will not unnecessarily share your information with unrelated third parties. For example, we may use information collected from:
  • the processing of your orders,
  • the improvement of our Site,
  • the management of a contest, a promotion, a survey or other options of our Site,
  • improving our customer service,
  • improving your browsing experience,
  • sending periodic emails or information about our offers and products,
  • the improvement of our advertising.
By visiting Vegalia.fr, you agree to be contacted by our services for any of the reasons specified above whether by telephone, e-mail or mail. You confirm that you will not consider the use of your Confidential Information as a violation of your rights as provided by the French regulations.
When you create your user account, or when you place an order, we record information about you intended for our company Vegalia EURL, responsible for processing, in order to carry out all operations relating to our commercial relationship, namely the creation of your account, the methods of payment, delivery, management of complaints and after-sales service, to provide you with the services to which you subscribe and to send you Vegalia offers.
We are not responsible for the accuracy of the information on our Site, including any comments or content posted on our Site by third parties. Our site may contain links to other sites and resources belonging to third parties; these links are provided for informational purposes only. We do not control the content of these sites or resources and we accept no responsibility for their content or for any loss or damage that may result from their use. To the extent permitted by law, the Company hereby expressly excludes:
  • all conditions, warranties and other terms that may otherwise be required of us by law (except as provided in these Terms of Use or in our Terms and Conditions of Sale);
  • any liability for direct, indirect or consequential loss or damage suffered by any User in connection with our Site or its use, inability to use it, or the consequences of the use of our Site,
  • any websites linked to it and any information published on our Site, including but not limited to any :
    • loss of business;
    • loss of sales, profits, revenues or anticipated savings; –
    • loss of contracts or customers
    • loss of contracts or customers;
    • loss of data;
    • loss of management or administrative time; and any other loss or damage whatsoever, however caused and whether arising in tort (including negligence), breach of contract or otherwise, even if foreseeable.
We also decline any responsibility in case of disruptions of the Site, computer errors or on the Site, sending emails to a wrong address or any other malfunction or interruption that would be linked to the Internet.
These Terms of Use are subject to French law.
If you have any questions about our Terms of Use or our privacy policy, we invite you to contact us at the following email address [email protected]